FAQ

Frequently Asked Questions

1. What is Haizol International?
Haizol International is a UAE-based trading and e-commerce company specializing in innovative consumer products, with a strong focus on RC cars, toys, and hobby products.
2. Where is Haizol International based?
Haizol International is based in the UAE and serves customers across the country, with a vision to expand throughout the GCC and wider region.
3. What products do you offer?
We offer a growing range of RC cars, remote-control vehicles, toys, hobby products, and selected innovative consumer products.
4. Where can I purchase Haizol products?
Products are available through our official online store, selected marketplaces, and our retail locations.
5. Do you deliver across the UAE?
Yes. We provide delivery services across the UAE. Delivery options and charges may vary depending on the product and location.
6. Do you offer Cash on Delivery?
Yes, Cash on Delivery is available on selected orders within the UAE.
7. Do you offer wholesale or bulk orders?
Yes. We welcome wholesale, bulk, and business enquiries. Please contact our sales team for pricing and availability.
8. Are RC car spare parts and accessories available?
We are continuously expanding our range of RC accessories, spare parts, batteries, and related products. Availability depends on the model.
9. What payment methods do you accept?
We support multiple secure payment options through our online store. Available payment methods are displayed at checkout.
10. What is your return and exchange policy?
Returns and exchanges are subject to our product-specific terms and conditions. Please review our Return & Refund Policy before placing an order.
11. Do you ship outside the UAE?
Our primary market is the UAE, while regional and international shipping options may be available for selected products. Please contact us for specific requirements.
12. Are the RC cars suitable for children?
Suitability varies by model. Please check the recommended age and product specifications before purchasing.
13. How can I stay updated about new products?
Follow our social media channels and visit our online store regularly for new arrivals, collections, offers, and announcements.
14. Can I visit your RC stores?
RC Verse – Dubai
International City, Dubai
📞 +971 50 186 8086

Super Ride – Sharjah
Al Qulai’aah, Sharjah
📞 +971 50 447 75588
Contact Haizol International
📞 +971 50 576 3717
📧 sales@haizolintrnational.com
🌐 www.haizolinternational.com